Are bank branches dead? No, mobile banking and ATM are very convenient, but bank branches are not going away soon. Bain & Co did a study on the future of banking and find that branches are over value. I disagree to some extent. There are still some challenges that banks face when serving clients, that mobile banking will not solve. Here our top five.
- Banking frauds
- Large deposits
- Large withdrawals
- Bankers personal relationship
- Tech savvy customers
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